Most service dog access issues happen at host stands. At checkout lanes. In coffee shops during a rush. They happen when a cashier feels put on the spot, or when a manager is trying to keep the peace, or when a customer complains loudly enough that everyone is suddenly watching. And in that moment, the difference between a calm, lawful interaction and a harmful one usually comes down to one thing: training. Restaurants, cafes, grocery stores, hotels, retail shops, salons, basically any...